GDPR
GDPR and Zoho CRM - An Introduction
Cloudtool Technologies Pvt Ltd On this page, we'll be taking a look at what the new rules in GDPR are and how Zoho CRM can help you comply with them. We'll also help you understand how to protect your customers’ data. General Data Protection ...
Managing Lawful Bases for Data Processing
Cloudtool Technologies Pvt Ltd Switch on GDPR Compliance options Under compliance settings, you need to first switch on GDPR compliance settings if it applies to your business. Users with the Manage Compliance Settings profile permission can enable ...
Consent Management
Cloudtool Technologies Pvt Ltd Zoho CRM's consent management settings helps you get consent from your prospects and customers. We provide a system where you can customize the consent form, include it in your email templates, set consent related ...
Marking Personal Fields
Cloudtool Technologies Pvt Ltd GDPR defines personal data as any information relating to an identified or identifiable natural person (i.e. the data subject). There is a wide range of personal data that includes email addresses, location, mobile ...
Data Subject Rights
Cloudtool Technologies Pvt Ltd The GDPR explicitly states certain rights for the data subjects in Articles 12 to 23. We need to understand and fullfil them when individuals seek to exercise those rights. Right of access: The subject's right to obtain ...
Data Privacy
Cloudtool Technologies Pvt Ltd A record's details are available in two sections - Info and Timeline. When you switch on GDPR Compliance in your Zoho CRM account, you will be able to view another section, namely Data Privacy. This section has the ...